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COVID-19

Current St. Luke procedures in response to COVID-19

COVID-19 Notification: 7-17-2020

On the afternoon of July 17th, we were notified from the hospital that one of our nursing home residents tested positive for COVID-19 while under their care.

The local health department has been notified. No specific actions have been directed at this time since the resident is not currently at our facility.

We continue to monitor all residents and staff for signs and symptoms of COVID-19. No further cases have been identified.

For questions you may call Kathleen Langer Champlin at 330-966-5604.


 

COVID-19 Notification: 07-15-2020
NORTH CANTON FACILTY

Responsible Restart: Nursing Home and Assisted Living Interim Visitation

Starting July 21, 2020, scheduled outdoor nursing home visitation is permitted.

Please see below for the updated requirements for Assisted Living Visitations

What You Need To Know:

· Prescheduled visitation is available 7 days per week from the hours of 10am to 4p for a maximum of 30 minutes per day.

· Visits must be scheduled at least 24 hours in advance for Monday-Friday visits and at least 48 hours in advance for Saturday and Sunday visits.

· Visits will be limited to no more than 3 visitors per visit; each resident is permitted 3 in person visits/week.

· No children under the age of 2 will be permitted at this time, all others must be capable by age/maturity to maintain social distancing and wear a mask.

· No food or drink is permitted to be consumed during the visit. If you would like to bring your loved one a food or drink, it must be dropped off at the front desk and it will be delivered to their room for after the visit.

· The facility reserves the right to reschedule visitation due to inclement weather, including extreme heat.

Beginning July 15, 2020, you may contact us to schedule your visit. For ease of scheduling a visit, we ask that you please call 330-499-8341 and select #3, leave a message with your name and phone number and someone will return your call within 24 hours.

Guidelines:

Please arrive 10 minutes prior to your scheduled visit.

Once you arrive to the main entrance, proceed to the front desk for screening.

1. Each visitor will be required to perform hand hygiene prior to, during as needed, and after each visit and wear a face mask. Visitors must provide their own face mask.

2. Your temperature will be taken and you will be asked to complete a screening form

     a. Visitors will be screened for fever and respiratory illness using a designated form prior to entry.  
         Those with symptoms of a respiratory illness (fever, cough, shortness of breath, or sore throat) will
         not be permitted to visit.

     b. Sign in is required in the designated visitor log book.

3. Once screening is completed, staff will direct you to the designated area.

4. Visitors are limited to an outside patio designated by the facility, please do not rearrange items.

5. Refrain from physical contact with resident and others while visiting the facility. Example:  practice social distancing with no hand shaking or hugging and remaining 6 feet apart.

6. At the prescheduled time we will assist your loved one to the designated area. Residents are required to wear a mask during the visit.

7. Visit is limited to 30 minutes, once you are at your designated area, if you would like a shorter visit or need to leave early, please call 330-499-8341 and ask for your loved one to be assisted back inside. Please do not leave without making sure your loved one is returned safely inside.

Thank you for your cooperation in keeping everyone safe and healthy.


 

PORTAGE LAKES FACILITY

Responsible Restart: Nursing Home and Assisted Living Interim Visitation

Starting July 22, 2020, scheduled outdoor nursing home visitation is permitted.

Please see below for the updated requirements for Visitations

What You Need To Know:

·    Prescheduled visitation is available Monday, Wednesday, Saturday from the hours of 10am to 11am and 1pm to 3pm for a maximum of 30 minutes per day.

·    Visits must be scheduled at least 24 hours in advance for Monday-Friday visits and at least 48 hours in advance for Saturday and Sunday visits. Please be sure to call during business hours 9aa-5pm.

·    Visits will be limited to no more than 3 visitors per visit; each resident is permitted 2 in person visits/week.

·    No children under the age of 10 will be permitted at this time, all others must be capable by age/maturity to maintain social distancing and wear a mask.

·    No pets allowed.

·    No food or drink is permitted to be consumed during the visit. If you would like to bring your loved one a food or drink, it must be dropped off at the front door and it will be delivered to their room for after the visit.

·    The facility reserves the right to reschedule visitation for any reason including inclement weather, extreme heat, etc.

For ease of scheduling a visit, we ask that you please call Brianna Kocevar at 330-245-7312, if she is unable to answer please leave a message with your name and phone number.

Guidelines:

Please arrive 10 minutes prior to your scheduled visit.

Once you arrive call the front desk at 330-644-3914 to let us know you are here. We will then meet you outside the front doors for screening.

1. Each visitor will be required to perform hand hygiene prior to, during as needed, and after each visit and wear a face mask. Visitors must provide their own face mask.

2. Your temperature will be taken and you will be asked to complete a screening form

     a. Visitors will be screened for fever and respiratory illness using a designated form prior to entry. Those with symptoms of a respiratory illness (fever, cough,
     shortness of breath, or sore throat) will not be permitted to visit.

     b. Sign in is required in the designated visitor log book.

3. Once screening is completed, staff will direct you to the designated area.

4. Visitors are limited to an outside patio designated by the facility, please do not rearrange items.

5. Refrain from physical contact with resident and others while visiting the facility. Example:  practice social distancing with no hand shaking or hugging and remaining 6 feet apart.

6. At the prescheduled time we will assist your loved one to the designated area. Residents are required to wear a mask during the visit.

7. Visit is limited to 30 minutes, once you are at your designated area.

Thank you for your cooperation in keeping everyone safe and healthy.


 

MINERVA FACILTY

Responsible Restart: Nursing Home and Assisted Living Interim Visitation

Beginning June 10, 2020, families may call into the facility to schedule an outdoor only visitation.

Please see below for the updated requirements for Assisted Living Visitations

What You Need To Know:

· Prescheduled visitation is available 7 days per week from the hours of 10am to 4p for a maximum of 30 minutes per day.

· Visits must be scheduled at least 24 hours in advance for Monday-Friday visits and at least 48 hours in advance for Saturday and Sunday visits.

· Visits will be limited to no more than 3 visitors per visit; each resident is permitted 3 in person visits/week.

· No children under the age of 2 will be permitted at this time, all others must be capable by age/maturity to maintain social distancing and wear a mask.

· No food or drink is permitted to be consumed during the visit. If you would like to bring your loved one a food or drink, it must be dropped off at the front desk and it will be delivered to their room for after the visit.

· The facility reserves the right to reschedule visitation due to inclement weather, including extreme heat.

To schedule a visit, we ask that you please call 330-868-5600.

Guidelines:

Please arrive 10 minutes prior to your scheduled visit.

Once you arrive to the main entrance, proceed to the front desk for screening.

1. Each visitor will be required to perform hand hygiene prior to, during as needed, and after each visit and wear a face mask. Visitors must provide their own face mask.

2. Your temperature will be taken and you will be asked to complete a screening form

     a. Visitors will be screened for fever and respiratory illness using a designated form prior to entry.  
         Those with symptoms of a respiratory illness (fever, cough, shortness of breath, or sore throat) will
         not be permitted to visit.

     b. Sign in is required in the designated visitor log book.

3. Once screening is completed, staff will direct you to the designated area.

4. Visitors are limited to an outside patio designated by the facility, please do not rearrange items.

5. Refrain from physical contact with resident and others while visiting the facility. Example:  practice social distancing with no hand shaking or hugging and remaining 6 feet apart.

6. At the prescheduled time we will assist your loved one to the designated area. Residents are required to wear a mask during the visit.

7. Visit is limited to 30 minutes, once you are at your designated area, if you would like a shorter visit or need to leave early, please call 330-868-5600 and ask for your loved one to be assisted back inside. Please do not leave without making sure your loved one is returned safely inside.

Thank you for your cooperation in keeping everyone safe and healthy.


 

COVID-19 Notification 7-3-2020
St. Luke Lutheran Community Update.

We ask for your patience as we begin to roll out the process for Outdoor Nursing Home visitation starting July 21, 2020.   We require prescheduled appointments only.  Scheduling to begin on July 15. More Details to follow.

Hair Salon Update:

We know that you are all awaiting news regarding Hair Salon Visits, please know that we are just as eager to get Hair  Salon Services back. We will make this information available to you as soon as we have a date set and have the new guidelines in place on reopening In house Hair Salons.  Reopening of our Salon is tentatively the week of July 20.

For Questions please feel free to call

Kathleen Langer-Champlin, Extension #5604


 

COVID-19 Notification 6-6-2020

Responsible Restart: Assisted Living Interim Visitation Guidelines

These mandatory guidelines apply only to Assisted Living Facilities.

 Visitation to Nursing Homes remain prohibited.

Frequently Asked Questions regarding:

·Facility Guidance

·Outdoor visitation best practices

·Families, Friends and other visitors

1.     When can I visit my loved one?
          Beginning June 10, 2020, families may call into the facility to schedule an outdoor only visitation with the Assisted Living Visitation Scheduler. Visitation will be limited 2 visitors per session.

2.     What hours will be available to visit?
          Prescheduled visitation will be available 7 days a week from the hours of 10am to 4pm for a maximum of 60 minutes per day.

3.     What are the visitation procedures?

  •   Visitors must arrive at the facility main entrance and complete the screening process.
  •   Visitors must perform hand hygiene before and after each visit.
  •   Visitors must provide their own facial covering and it must be worn at all times during     the visit.
  •   Visitors must maintain the six feet social distancing guidelines at all times.

4.     May I bring food or beverages to the visitation?
        Food and/or beverages are not permitted to be consumed during the visit

 

Failure to comply with these guidelines may result in visitation restriction.

Guidelines may change at any time pursuant to CDC and Health Department guidance.

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COVID-19 Notification 5-29-2020

On the afternoon of May 29th we received notification that one nursing home resident tested positive for COVID-19. This resident has been relocated to a separate unit and proper precautions have been initiated based on guidance from the CDC and the Stark County Health Department.

We continue to monitor all residents and staff for signs and symptoms of COVID-19.

We have called and are working in collaboration with the Stark County Health Department. We will provide additional notifications as we have more information.

For questions you can call Heather Coontz at 330-966-5626 or Kathleen Langer Champlin at 330-966-5604.

Weekly COVID-19 Update 5-7-2020

Here is your St. Luke Lutheran Community weekly update concerning COVID-19 with information about steps we are taking to reduce the risk of infection.

Our staff member who tested positive for COVID-19 in early April, has made a full recovery and returned to work. At this time we do not have any additional cases.

Visitor restrictions are still in place.

Substantial actions to reduce the risk of transmission based infection continue.

Residents are screened for signs and symptoms three times per day.

All essential staff and vendors are screened upon entering and exiting the building. Any staff showing symptoms are sent home and directed to follow up with their physician.

As part of our process we isolate residents who begin to show symptoms and newly admitted residents are monitored in private rooms for 14 days.

We continue to hold dining and activities in resident rooms.

Our cleaning procedures have been intensified during this event.

Weekly notifications will continue per Health Department guidelines until further notice.

Weekly COVID-19 Update 4-30-2020

 

At this time the staff member we notified you about earlier this month, who tested positive for COVID-19, is recovering nicely and expected to return to work soon. We have not had any additional cases at this time.

 

Visitor restrictions are still in place.

 

We are monitoring residents with screenings for signs and symptoms three times per day.

 

All staff and vendors are screened upon entering and exiting the building. Any staff showing symptoms are sent home and directed to follow up with their physician.

 

Actions have been implemented to reduce the risk of transmission based infection on the guidance from local, state and federal agencies.

 

We have plans in place to isolate residents who show symptoms and are keeping newly admitted residents in private rooms for 14 days of monitoring.

 

Dining and activities are occurring in resident rooms to meet social distancing guidelines.

 

We have heightened cleaning procedures in our facility.

 

Weekly updates will continue per Health Department guidelines until further notice.

Weekly COVID-19 Update 4-24-2020

Here is your St. Luke Lutheran Community weekly update concerning COVID-19 with information about steps we are taking to reduce the risk of infection.

At this time the staff member we notified you about last week, who tested positive for COVID-19, is still off from work. We have not had any additional cases at this time.

Visitor restrictions are still in place.

We are monitoring residents with screenings for signs and symptoms three times per day.

All staff and vendors are screened upon entering and exiting the building. Any staff showing symptoms are sent home and directed to follow up with their physician.

We are following plans from our Medical Director and Infection Preventionist Nurse to reduce the risk of transmission based on the Health Department.

Dining and activities are occurring in resident rooms to meet social distancing guidelines.

We have also heightened cleaning procedures in our facility to include deep cleaning all of the dining rooms.

Update - April 14, 2020

Dear St. Luke Lutheran Community- North Canton staff, residents, and families,

I would like to inform you that a St. Luke Lutheran Community- North Canton office staff employee has tested positive for COVID-19 0n April 13, 2020.

The staff member has not worked since April 3rd and had limited contact with anyone in the facility.

We have notified the Stark County Health Department and affected individuals per local, state, and federal guidelines/guidance.

No additional facility precautionary measures are necessary at this time. We will continue to work hard to keep everyone safe in this challenging environment.

Please call 330-966-5626 if you have any questions.

COVID-19 Update 4-1-2020

St. Luke Lutheran Community has instituted additional infection control protocols in response to the Health Alert issued by the Ohio Department of Health (ODH) on April 1, 2020. Maintaining the health, wellness and safety of our residents and staff is our number one priority.

ODH is recommending that all staff in long-term care facilities wear a surgical/medical facemask while working to avoid asymptomatic transmission of COVID-19. This directive includes facilities, such at St. Luke, not known to be affected by COVID-19 at this time.

Therefore, all St. Luke staff will be required to wear a facemask in the facility. This is an additional extra precaution to ensure resident and staff safety.

 

COVID-19 Update 3-24-2020 6:45 am

Now that the Ohio Stay at Home Order is in place we recommend that you have items needed by your loved ones shipped to our campuses.

Supplies, drinks, and food items:

If items must be dropped off they can be placed in a container at the entry of each of our campuses in a bag clearly labeled with the name of the resident and their room number. Individuals dropping off items will not be permitted to enter the building. Please call the front desk when you drop the items off. All food items must be in prepackaged, sealed containers. We are not allowing home cooked items at this time.

Deliveries including food, flowers and balloons:

Individuals delivering items will not be permitted to enter the building. Items can be placed in a container at the entry of each of our campuses and must be clearly labeled with the name of the resident and their room number. When you order from companies delivering items please instruct them to call the front desk when the items are delivered.

Laundry: Until further notice St. Luke Lutheran Community will launder all items for all of our residents.

Medications: Please contact the nurses’ station on their unit for instructions.

Medical appointments: Please contact the nurses’ station on their unit for instructions.

 

We are not issuing documentation for family members of residents as a waiver from the Stay at Home Order.

We are still following the Ohio State Department of Health Amended Director’s Order from March 13, 2020 limiting access to Ohio’s nursing homes and similar facilities. “No visitors of residents shall be admitted to any Home, except for end-of-life situations.”

 

Our campuses:

North Canton: 330-499-8341 • 220 Applegrove St. NE, North Canton, OH 44720

Portage Lakes: 330-644-3914 • 615 Latham Lane, Akron, OH 44319

Minerva: 330-868-5600 • 4301 Woodale Ave. SE, Minerva, OH 44657

 

For more information about the Ohio Stay at Home order

Full Director's Order

Stay at Home Order FAQs

For more information about COVID-19 visit:

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
https://coronavirus.ohio.gov/
https://www.starkcountyohio.gov/public-health/coronavirus-updates?ext=.

 

Memo to: All staff, visitors, and essential personnel 3-14-2020

The Governor of the State of Ohio and Director of the Ohio State Department of Health at 10:25 pm on March 13, 2020 issued an Amended Director’s Order to limit access to Ohio’s nursing homes and similar facilities.

“No visitors of residents shall be admitted to any Home, except for end-of-life situations.”

During this time, we will work with you to develop a reasonable plan for you to communicate with your loved one. We are beginning to setup video chat options. Please visit https://www.stllc.org/video-chat/page.html for details and to schedule sessions.

All access to our campuses will be restricted to the Main Entrance for anyone entering the building.

All individuals, staff, visitors and essential personnel will be screened for COVID-19 signs and symptoms each time you enter at the facility. As part of this process, you must provide a legal Federal or State issued identification along with address and phone number.

Please cooperate with us as we protect the health and safety of our residents, families, and staff. For more information contact Kathleen Langer Champlin, Executive Director at 330-966-5604, Heather Coontz, Director of Community Relations at 330-966-5626.